Privacy Policy

Last updated: 05 November 2026

Who we are and our role as data controller

newzoni operates this website as the data controller under UK data protection law. We are responsible for deciding how and why personal data about visitors, customers and business contacts is collected and used. Our registered address is 65 Lever Street, London, EC1V 3AR, United Kingdom. For any privacy related enquiries you may contact us using [email protected] or 020 7566 1060.

Scope of this notice

This privacy policy explains how we handle personal data when you visit our site, make enquiries through the contact form, request information about our media feed services or otherwise interact with us. It covers all users located in the United Kingdom and applies to data collected online and offline in connection with our commercial activities in professional video operation, live signal management and broadcasting support.

Categories of personal data and sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data such as IP address, browser type and device information, and usage data showing how you navigate the site. We obtain this information directly from you when you complete forms or correspond with us, and automatically through cookies and similar technologies when you browse the site. We may also receive limited business contact data from third party directories or event organisers when we attend industry gatherings.

Purposes of processing and legal bases

We process personal data to respond to enquiries submitted via the contact form on the basis of our legitimate interest in providing customer service. We use technical and usage data to maintain and improve website performance and security under the same legitimate interest basis. Where you have given consent we send occasional updates about our media feed services. Where processing is necessary to perform a contract with you or to take steps at your request before entering a contract we rely on that legal basis. Compliance with legal obligations such as tax or regulatory record keeping forms another basis for limited processing.

Whether providing data is required

Supplying contact details through the enquiry form is voluntary. If you choose not to provide the information we request we may be unable to respond to your message or deliver the services you are seeking. Certain technical data is collected automatically when you access the site and you cannot prevent this collection without disabling essential site functions.

Cookies and similar technologies

We use cookies and similar tracking technologies to remember your preferences, analyse site traffic and support essential security features. A separate Cookie Policy explains the specific cookies deployed, their purposes and how you can manage your preferences through your browser settings or our cookie banner. Please refer to our Cookie Policy for detailed information.

Processors, recipients and disclosures required by law

We share personal data with carefully selected service providers who act as processors, including web hosting companies, analytics providers, email delivery platforms and professional advisers such as accountants and legal counsel. These processors are bound by contractual obligations to protect data and process it only according to our instructions. We may also disclose data where required by law, court order or to protect our legal rights.

International transfers

Some of our service providers are located outside the United Kingdom. When personal data is transferred to countries without an adequacy decision we use appropriate safeguards such as standard contractual clauses approved by the UK Government together with supplementary technical and organisational measures to protect the data.

Retention periods

We keep enquiry related personal data for up to three years after the last meaningful contact unless a longer period is required to comply with legal obligations or to establish, exercise or defend legal claims. Technical logs are retained for a maximum of twelve months for security and troubleshooting purposes. Data required for contractual or accounting reasons is kept for the periods mandated by applicable law.

Security and data minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include encryption in transit, access controls and regular security reviews. We collect only the data that is necessary for the stated purposes and encourage staff to avoid retaining information longer than required.

Your data subject rights

Under UK GDPR you have the right to access the personal data we hold about you, request rectification of inaccurate data, request erasure in certain circumstances, restrict or object to processing, and request data portability where technically feasible. You may exercise these rights by writing to us at [email protected] or 65 Lever Street, London, EC1V 3AR, United Kingdom. We will respond within the time limits set by law and may request additional information to verify your identity before actioning a request.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw that consent at any time by contacting us using the details above or by using any unsubscribe link provided in marketing communications. You also have the right to object to processing for direct marketing purposes at any time and we will cease such processing without undue delay.

Right to complain to the supervisory authority

If you believe we have not handled your personal data properly you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance on making a complaint are available on the ICO website.

Children and age restrictions

Our website and services are intended for professional users and businesses. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that we have collected data from a child without appropriate consent we will take steps to delete that information promptly.

Automated decision making and profiling

We do not engage in automated decision making that produces legal or similarly significant effects, nor do we conduct profiling for marketing or other purposes using personal data collected through this site.

Changes to this policy

We review this privacy policy regularly and may update it to reflect changes in our practices, legal requirements or service offerings. The date at the top of this page indicates when the current version was last revised. Continued use of the site after an update constitutes acceptance of the revised policy.